Debugging VOIP with Shikha Sharma #CiscoKid

Enable the following command under telephony- VOIP_010.039.032.010(config-telephony)#service phone webAccess 0 To disable the phone access- VOIP_010.039.032.010(config-telephony)#service phone webAccess 1

Here are my suggestions to clear out MWI issue 1. Launch Integration Manager under Tools Depot > Ports > Dedicate few ports to MWI say last two ports. It will ask to restart Cisco unity. 2. Launch port status monitor under tools Depot > Open those dedicated MWI ports. 3. Launch Integration Manager under Tools Depot > Properties > resync MWI 4. Check the MWI ports if they are ringing the extensions. 5. Check the number of ports registered with CM and number of allocated ports on UTIM- match the count/ delete unknown ports. 6. If not, Launch DC/GC uner UTIM and test/force connection. 7. Restart MsgNotifier service 8. Resync again or refresh the mwi status

The following are the commands, which will make it work- first enable http server- ip http server Provide directories URL in telephony- url directories http://10.1.1.10/localdirectory service local-directory Provide ephone type under ephones ephone  39  device-security-mode none  mac-address 5C26.0A84.23CA  type CIPC  button  1:4 Create cnf-files in telephony (this command is very important in CME, if you are configuring anything for phones in CME, this command is required to apply the changes in the cnf.) create cnf-files That's all to make it work!