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Showing posts from June, 2012

connection refused while accessing CUE via CLI

#service-module service-Engine 1/0 session Trying 172.31.1.10, 2066 ... % Connection refused by remote host #service-module service-Engine 1/0 status Service Module is Cisco Service-Engine1/0 Service Module supports session via TTY line 66 Service Module is in Steady state Service Module heartbeat-reset is enabled Getting status from the Service Module, please wait.. Cisco Unity Express 7.0.3 CUE Running on NM   Check your line 66 configuration, in my case, I had to change the transport input to telnet- line 66  no activation-character  no exec  transport preferred none  transport input telnet  transport output telnet

CME login failed

The error I am referring here is- Error: Unable to login as administrator to the Cisco CallManagerExpress at site 'local'. Details: CME login failed To fix this issue, confirm the following steps- 1. Under telephony-service, provide the correct username and password of CME. 2. Enable "ip http server" on CME. 3. On CUE, check "CallManager Express" configuration, CME IP address should be correct as well as SIP gateway address should be CME IP. 4. Try synchronizing the database with CME.